For shopping centres and store networks.
Common-area maintenance, cleaning and security contractors, tenancy works, loading docks and compliance sit in one platform, for one centre or hundreds of stores.
Trusted by building and facilities teams.
What’s holding your centre back?
- Tenant maintenance requests by phone and email
- Cleaning and security contractors unchecked
- Fit-out trades on site without approvals
- Repairs across many stores impossible to compare
- Fire safety evidence scattered
- Requests logged, assigned and tracked, with updates to retailers
- Contractor check-in, inductions and performance records
- Tenancy works permits, inductions and sign-off tracked
- Multi-site reporting on cost and response times
- Essential services schedules and certificates in one place
Shopping centre maintenance and retail facilities management.
Shopping centre preventive maintenance
Planned and reactive maintenance for common areas, plant, car parks and amenities.
- Preventive schedules
- Work orders
- Asset history
Cleaning, security and trades
Inductions, insurance and check-in for every contractor, every shift.
- On-site check-in via QR code
- Inductions
- Expiry alerts
Retailer requests and notices
Retailers lodge requests and receive centre notices.
- Tenant requests
- Notices
- History
Fire safety and essential services
Statutory servicing, inspections and certificates across the centre.
- Safety registers
- Certificates
- Audit trail
Store and centre portfolio
Compare every centre or store on maintenance cost and response times.
- Portfolio dashboard
- Scheduled reports
- Benchmarks
Don’t just take our word for it!
“I’d recommend MYBOS. It’s made life easier for all our building managers.”
“MYBOS works seamlessly across 40 of our buildings, and has for years.”
What is retail facilities management?
Retail facilities management is keeping shopping centres and stores safe, clean and trading. It covers common-area and plant maintenance, cleaning and security contractors, tenancy fit-out works, car parks and loading docks, and fire safety compliance. MYBOS gives centre managers and retail facility teams one platform for all of it.
| Retail property type | Main operational challenges | How MYBOS helps |
|---|---|---|
| Shopping centres | Common areas, car parks, loading docks, cleaning and security contractors, tenancy works | One schedule, contractor check-in and tenant communication |
| Retail strips and precincts | Shared facilities across separate owners | Shared records and cost evidence |
| Store networks | Repairs across many locations, consistent standards | Multi-site work orders and reporting |
| Retail in mixed-use buildings | Shared plant with residents or offices | One record for the whole building |
Why MYBOS?
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Expert guidance, not just software
Built by an ex-building manager, MYBOS helps you run buildings better, not simply manage another login.
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One connected system for everyone
Building managers, contractors, residents and committees work from one operational record instead of disconnected tools.
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Direct access to real people
From support to senior leadership, customers get a genuine partner rather than being treated like a ticket number.
Built for every property professional.
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Facility managers
Assets, preventative maintenance and contractor check-in, joined up.
Commercial & facilities
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Building managers
Work orders, inspections and resident requests in one place.
Residential towers
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Developers
Set the building up on MYBOS before the first resident moves in.
New developments
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Strata managers
Committee-ready reporting across every building you manage.
Strata portfolios
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Hotel managers
Keep plant, rooms and contractors on schedule behind the scenes.
Hotels & serviced apartments
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Owners & tenants
A branded app for requests, notices and messages.
Residents & occupants
Frequently asked questions
Retail maintenance software helps shopping centres and retailers plan, track and record maintenance across common areas, stores and plant. MYBOS also manages contractors, compliance and retailer requests in the same platform.
Working without disrupting trade, managing many contractors daily, splitting costs between landlord and tenants, and keeping high-traffic areas safe. MYBOS schedules, records and evidences each one.
MYBOS covers the operations side of shopping centre management: maintenance, contractors, compliance and retailer communication. Leasing and accounting stay in your property management software.
No. Leases, rent and outgoings stay in your property management software. MYBOS runs building operations alongside it.
Yes. Retailers can run work orders, contractors and reporting across every location from one login.
Induct each contractor, check them in and out every shift, keep insurance current and record issues. MYBOS does this for every contractor on site.
Run the building. Not the paperwork.
Kickstart your MYBOS journey with a free demo, tailored to your buildings and your team.
