Skip to content

Trusted by teams managing 3,000+ buildings across six regions.Read their stories

Resident or tenant? Resident help
See it for your role Get a demo built around how you work Tell us your role and portfolio and we’ll walk you through the workflows that matter to you.
Get in touch
Talk to our team See how MYBOS fits your buildings Book a walkthrough with our team.
retail-hero
MYBOS for retail

For shopping centres and store networks.

Common-area maintenance, cleaning and security contractors, tenancy works, loading docks and compliance sit in one platform, for one centre or hundreds of stores.

Trusted by building and facilities teams.

  • Meriton
  • Accor
  • BGIS
  • JLL
  • Oaks Hotels & Resorts
  • PICA
  • BCS
  • Frasers Property
  • Crown
  • The Star
  • Sekisui House
  • Chanel
  • Hyundai
  • Multiplex
Retail

What’s holding your centre back?

Without MYBOS
  • Tenant maintenance requests by phone and email
  • Cleaning and security contractors unchecked
  • Fit-out trades on site without approvals
  • Repairs across many stores impossible to compare
  • Fire safety evidence scattered
With MYBOS
  • Requests logged, assigned and tracked, with updates to retailers
  • Contractor check-in, inductions and performance records
  • Tenancy works permits, inductions and sign-off tracked
  • Multi-site reporting on cost and response times
  • Essential services schedules and certificates in one place
75+ features. Switch on what you need.

Shopping centre maintenance and retail facilities management.

preventive-maintenance-calendar

Shopping centre preventive maintenance

Planned and reactive maintenance for common areas, plant, car parks and amenities.

  • Preventive schedules
  • Work orders
  • Asset history
What other retail teams say about MYBOS

Don’t just take our word for it!

“I’d recommend MYBOS. It’s made life easier for all our building managers.”
Nathan Smith Brookfield
“MYBOS works seamlessly across 40 of our buildings, and has for years.”
Darren Gardner Manage Meant
The basics

What is retail facilities management?

Retail facilities management is keeping shopping centres and stores safe, clean and trading. It covers common-area and plant maintenance, cleaning and security contractors, tenancy fit-out works, car parks and loading docks, and fire safety compliance. MYBOS gives centre managers and retail facility teams one platform for all of it.

Retail property type Main operational challenges How MYBOS helps
Shopping centres Common areas, car parks, loading docks, cleaning and security contractors, tenancy works One schedule, contractor check-in and tenant communication
Retail strips and precincts Shared facilities across separate owners Shared records and cost evidence
Store networks Repairs across many locations, consistent standards Multi-site work orders and reporting
Retail in mixed-use buildings Shared plant with residents or offices One record for the whole building

Why MYBOS?

  • Expert guidance, not just software

    Built by an ex-building manager, MYBOS helps you run buildings better, not simply manage another login.

    why-expert-guidance
  • One connected system for everyone

    Building managers, contractors, residents and committees work from one operational record instead of disconnected tools.

    why-connected-system
  • Direct access to real people

    From support to senior leadership, customers get a genuine partner rather than being treated like a ticket number.

    why-real-people

Frequently asked questions

Retail maintenance software helps shopping centres and retailers plan, track and record maintenance across common areas, stores and plant. MYBOS also manages contractors, compliance and retailer requests in the same platform.

Working without disrupting trade, managing many contractors daily, splitting costs between landlord and tenants, and keeping high-traffic areas safe. MYBOS schedules, records and evidences each one.

MYBOS covers the operations side of shopping centre management: maintenance, contractors, compliance and retailer communication. Leasing and accounting stay in your property management software.

No. Leases, rent and outgoings stay in your property management software. MYBOS runs building operations alongside it.

Yes. Retailers can run work orders, contractors and reporting across every location from one login.

Induct each contractor, check them in and out every shift, keep insurance current and record issues. MYBOS does this for every contractor on site.

Ready to get started?

Run the building. Not the paperwork.

Kickstart your MYBOS journey with a free demo, tailored to your buildings and your team.

MYBOS web portal dashboard with the month calendar, items needing attention and today’s cases