5 Key Features to Look for in Strata Management Software in 2025
As strata communities across Australia continue to expand in both size and complexity, the demands placed on strata managers and committees have grown substantially. Managing multiple properties, ensuring legal compliance, and maintaining effective communication with residents now form just part of a much broader, more complex role.
In 2025, the strata industry is undergoing a significant digital transformation. More managers are turning to cloud-based, integrated solutions designed to reduce administrative burdens and enhance the service experience for residents. According to LMRE, the proptech sector has rapidly expanded, providing solutions that address not only physical infrastructure but also improving energy efficiency and sustainability.
Here are five essential features to look for when choosing strata management software in 2025:
1. Cloud-Based Accessibility
The shift to cloud-based platforms is no longer an emerging trend—it’s the industry standard. Cloud-based strata management software offers major advantages over traditional desktop systems, including real-time access to data, multi-device compatibility, automatic updates, and enhanced security.
With cloud functionality, strata managers can securely access documents, communications, financial records, and maintenance logs from anywhere—whether working remotely, travelling between sites, or responding to after-hours emergencies. This flexibility significantly improves decision-making speed and responsiveness.
The Australian Research Data Commons (ARDC) found that 97.26% of respondents are current or past users of cloud computing services, with ease of use and affordability cited as the most influential factors when choosing a cloud platform.
Want to learn more about how digital tools can make strata management easier? Read our article on Why Strata Managers Should Utilise Technology.
2. Integrated Communication Tools
Effective communication is one of the most common challenges in strata management. Missed notices, unclear updates, and delayed responses can create unnecessary friction among residents and committees. Modern strata management systems must offer integrated communication tools that streamline engagement.
Look for platforms that include:
- In-app messaging for individual and group conversations
- Broadcast announcements and push notifications for urgent updates
- Document sharing for meeting minutes, by-laws, and maintenance notifications
- Communication logs for transparency and easy auditing
These tools eliminate the need for fragmented third-party messaging apps and ensure all stakeholders stay informed. Some advanced platforms even offer SMS integration or resident portals to further enhance accessibility.
Recognising the importance of clear, timely communication helps build stronger, more collaborative communities.
3. Automated Financial Management
Financial management remains one of the most complex and time-intensive aspects of strata operations. Errors in budgeting, levy collection, or reporting can lead to legal risks and damage trust among residents.
Your strata management software should offer feature such as:
- Automated invoice generation and levy tracking
- Scheduled payment reminders and late fee processing
- Bank reconciliation and payment tracking
- Customisable reports and real-time forecasting tools
Modern solutions often also include budgeting templates and scenario modelling features, enabling managers to plan for both short-term and long-term community needs.
By automating repetitive financial tasks, managers reduce manual workloads, improve accuracy, and ensure full compliance with legislative requirements.
Need help streamlining your day-to-day operations? Read our practical guide on Three Time Management Tips to Boost Any Strata Manager’s Productivity.
4. Maintenance and Asset Management
Managing shared property assets—such as lifts, pools, fire systems, and gardens—requires ongoing attention. Without effective tools, staying ahead of maintenance demands can become overwhelming and costly.
In 2025, effective strata management software should include:
- Preventive maintenance scheduling with automatic reminders
- Work order creation and contractor management tools
- Maintenance history tracking for transparency and warranty purposes
- Asset lifecycle tracking and depreciation monitoring
- Resident maintenance request portals with real-time status updates
Advanced systems may also integrate IoT (Internet of Things) devices that track asset performance, providing real-time alerts for maintenance needs before they escalate.
Digitally managing maintenance reduces downtime, saves costs, and extends the lifespan of community assets, ultimately improving resident satisfaction and safeguarding property values.
5. Built-In Compliance and Reporting Tools
Strata management must comply with a wide range of legislative and regulatory obligations, varying by state and territory. From holding annual general meetings (AGMs) to conducting financial audits, compliance requirements are non-negotiable.
Key features to look for include:
- Automated reminders for key compliance deadlines and filing requirements
- Centralised storage for important documents like insurance certificates, contracts, and approvals
- Statutory report generation with pre-built templates
- AGM management tools with proxy voting and electronic voting options
- Audit-ready digital recordkeeping to simplify inspections and reviews
Some platforms also offer risk management dashboards, helping managers proactively identify and address compliance gaps.
Using software with strong built-in compliance features reduces the risk of fines, legal disputes, and governance challenges, while strengthening trust with residents and committees.
Want to know what else matters in a strata manager? Here’s a helpful guide on What Owners Need in a Strata Manager.
Final Thoughts: Making Smarter Choices for Strata Management Success
Choosing the right strata management software is about more than ticking off a list of features. It’s about selecting a solution that simplifies operations, builds stronger, more transparent communities, and supports your long-term goals. Whether you manage one building or dozens, investing in a reliable, future-ready platform is one of the most strategic decisions you can make in 2025.
At MYBOS, we understand the evolving needs of strata managers. Our powerful, intuitive platform is trusted by hundreds of buildings across Australia and designed to meet the challenges of modern management.
Ready to experience the difference?
Book a demo today or explore our full list of MYBOS features for strata management to see how we can help streamline your daily operations.
