MYBOS Blog: Building, Strata & Facility Management Insights

What Building Management Software Actually Saves an Owners Committee

Written by Frances Cerbito | Nov 2, 2026, 12:57:25 AM

Every committee meeting has a moment where somebody asks a reasonable question, and nobody can answer it. When was the fire pump last serviced? What have we spent on the lifts this year? Did the roof contractor ever come back? The question gets noted, someone agrees to find out, and it reappears on the agenda next quarter.

That gap between a question a committee is entitled to ask and a record somebody has to go and assemble, is where most of a committee’s time goes. It is also the thing building management software is actually for.

The honest answer to “how much does it save” is that it depends on how bad the starting point is, and that anyone quoting you a universal percentage is guessing. What follows is one measured result, and a method for working out your own number before you commit to anything.

The short answer

Building management software saves an owners committee time in three specific places: preparing for meetings, chasing the status of works, and answering owner enquiries. The clearest measured example available is a 128-apartment Sydney building where report preparation fell from two days to two hours. The saving is largest for committees currently working from spreadsheets, email threads and a caretaker’s memory, and smallest for those already running a well-maintained system.

Where a committee’s time actually goes

Committees are volunteers. In Victoria, an owners corporation with more than 100 occupiable lots must elect one; between 10 and 100 lots it must also elect one; below that it is optional. (Consumer Affairs Victoria, accessed September 2026). Nationally there are 367,970 strata schemes covering 3.17 million lots, and around one in six Australians live in one. (UNSW City Futures Research Centre, Australasian Strata Insights 2024, reissued October 2025).

Most of those committees are small groups of owners doing this around a job. Their time disappears into four things:

  • Assembling the meeting pack. Somebody has to pull together what was spent, what was fixed, what is outstanding and what needs approving. If that material lives across a strata manager’s inbox, a caretaker’s notebook, a contractor’s invoices and two spreadsheets, assembling it is a genuine piece of work every single cycle.
  • Chasing status. A defect was reported six weeks ago. Is it done? The only way to find out is to ask someone who asks someone else.
  • Answering owners. The same questions, repeatedly, from people who have no way of looking it up themselves.
  • Reconstructing history after the fact. An insurance claim, a complaint, a dispute or a sale triggers a request for records that nobody collected at the time. This is the expensive one, because it happens under time pressure and the material often does not exist.

The one figure we can stand behind

At The Berkeley, a 128-apartment, 22-level Sydney building, The Strata Collective cut report preparation from two days to two hours after moving onto MYBOS.

That is a 16-fold reduction on one recurring task in one building. It is a real, attributable, published customer result rather than a modelled projection, which is why it is the only headline number in this article.

Read it with the appropriate caution. It measures report preparation specifically, not total committee workload. It reflects The Berkeley’s starting point, not yours. And it comes from a professional strata business with a building manager on site. A self-managed six-lot scheme will not see the same shape of savings, because it does not have the same volume of reporting to compress.

What it does demonstrate is where the saving comes from: not from doing the work faster, but from the record already existing when the report is due.

MYBOS stood out as a robust, user-friendly solution, aligning perfectly with our vision for efficient strata management.

Rod Smith, Managing Director, The Strata Collective

What it looks like across a portfolio

For a committee overseeing one building, the saving is measured in hours per meeting cycle. Across a portfolio, the shape changes.

BFMS, a PICA Group subsidiary, consolidated case management, work orders, invoicing, communications, asset registers and document libraries off Excel, Word, email and multiple third-party apps, across more than 50 strata plans. The saving there is not primarily hours. It is that the fifty-first building is onboarded into a system rather than into somebody’s head, so the cost of managing each additional building stops rising in step with the count.

MOCS describe the effect as liberating the building manager from their desk.

That is the portfolio-scale version of the same mechanism: one way of working, applied consistently, so that comparison between buildings becomes possible at all. A building falling behind on maintenance is invisible when every building is recorded differently.

How to work out your own number

Do this before you buy anything, and do it honestly. It takes about twenty minutes in a meeting.

  1. Count the recurring tasks. List the jobs your committee or manager repeats every cycle: preparing the meeting pack, following up outstanding work, responding to owner enquiries, chasing contractor paperwork, compiling anything for insurance or compliance.
  2. Put an honest hours figure against each, per cycle. Ask the person who actually does it, not the person who thinks they know. The number is usually higher than the committee assumes and lower than the person doing it feels.
  3. Separate the work from the assembly. This is the important step. Fixing a leak takes as long either way. Finding out whether the leak was fixed, and proving it later, is what changes. Only the second category is addressable by software, and in most committees it is between a third and a half of the total, which is worth measuring rather than estimating.
  4. Multiply by cycles per year, and by buildings. For a single self-managed scheme this gives you hours. For a portfolio, it gives you the number that actually matters: whether your cost per building is flat or rising.

Then set that against the quoted cost, including implementation and the time your people will spend on setup. If the vendor will not give you a straight figure for both, that is information.

What to measure before and after

If you want a defensible before-and-after rather than a feeling, capture these four things for one full cycle before you change anything.

Measure How to capture it Why it matters
Hours to produce the meeting pack Ask whoever prepares it to time it once The clearest single indicator, and the easiest to compare
Open items carried over between meetings Count them on the agenda Falling carry-over means things are actually closing, not just being recorded
Days from an owner reporting an issue to it being closed Pick ten recent items and check the dates Measures the operational loop, not the admin
Requests you could not answer from existing records Tally them for one cycle The compliance exposure nobody counts until it costs something

A committee that captures these four numbers has a real basis for judging any platform, including this one. A committee that does not will be arguing about impressions in eighteen months.

What it does not save you

Worth being direct, because committees are routinely oversold here.

It does not replace your strata manager or your trust accounting

MYBOS is built for building operations: cases, work orders, assets, inspections, contractors, communications. It is not a trust accounting platform and does not try to be. Levies, disbursements and the statutory financial obligations stay where they are. Most strata businesses run both, and that is the normal configuration rather than a workaround.

It does not decide for you

Approving a capital works quote is still a committee decision requiring a properly constituted vote. What changes is that the information in front of you is current, and that the vote itself can happen without waiting for the next meeting. MYBOS includes a voting poll that lets owners vote from a phone.

It does not fix a building with no records

If nobody has ever kept an asset register, software gives you somewhere to put one; it does not populate it. That first pass is real work, and any assessment of the savings should include it as a cost in year one.

Frequently asked questions

  • How much time does building management software save a strata committee?

    There is no universal figure, and treat any vendor quoting one with caution. The clearest published example is The Berkeley in Sydney, where report preparation fell from two days to two hours. The saving is concentrated in assembling information rather than doing the underlying work, so it is largest where records are currently scattered across spreadsheets, email and individual memory.

  • Is building management software worth it for a small owners corporation?

    It depends on how much reporting and how many recurring works the scheme actually generates. A two-lot or six-lot scheme with little common property and few contractors may reasonably decide the administrative overhead does not justify a platform. Under Victoria’s tier system, schemes of nine lots or fewer are not required to elect a committee, prepare a maintenance plan or audit financials at all. Larger schemes carrying mandatory maintenance plan obligations have a stronger case.

  • Who pays for it, the committee or the owners corporation?

    It is normally an owners corporation operating expense, approved the same way as any other recurring service contract. Confirm the approval threshold in your own scheme’s rules before committing.

  • Does it replace our strata manager?

    No. It covers building operations: the works, assets, inspections and communications side. Trust accounting, levy administration and statutory financial reporting sit with your strata manager or their accounting platform.

  • What should we ask a vendor in a demo?

    Ask to see a report produced live from data, not a prepared slide. Ask what happens to your records if you leave. Ask what the implementation actually involves in hours from your side. And ask for a customer of roughly your size, not their largest.

  • How do we prove it worked?

    Capture a baseline before you start: hours to produce the meeting pack, items carried over between meetings, days from report to close, and requests you could not answer from records. Re-measure after two full cycles.

Before your next meeting

If your committee is about to have the software conversation, the most useful thing you can do first is not to compare vendors. It is to time how long the meeting pack takes to produce, and count how many questions last meeting went unanswered. Those two numbers will tell you more about whether you have a problem worth solving than any demo will.

If you want help preparing for the meeting itself, our AGM prep checklist for strata committees and owners covers the ground. If you have decided the records are the problem, why every building needs an asset register is the place to start.