Digital technologies are transforming the ways in which hoteliers run their businesses. If you’re yet to jump on board with mobile apps and their profit-boosting potential, we have put together a list of ways in which they could benefit your hotel and its guests:
1. Providing excellent customer service is easier with an app
Hotel management applications such as MYBOS allow you to keep track of outstanding jobs required on premises. Keeping up-to-date will help you to provide exceptional service to customers, ensuring that their rooms are kept safe, warm and clean throughout their stay.
2. A mobile app could help to boost your revenue
Mobile apps can be used in a variety of ways to boost your revenue stream. For example, promoting special offers and package deals via push notifications is a great way to ensure that customers return to your hotel on a regular basis. You may also wish to adopt an app that guests can use during their stay to order room service or purchase additional items. Remember, the easier it is to make a purchase, the more likely guests are to do so.
3. Mobile apps save time
Mobile apps are excellent time-savers, they cut out much of the administrative work associated with running a hotel business. This frees up plenty of time for staff to spend looking after guests and providing an unbeatable level of customer service.
4. Mobile apps help to save the planet
Digitising your hotel’s administrative operations will help to cut down on paper usage and demonstrate your business commitment to sustainability. Consumers are becoming increasingly keen to opt for brands with robust environmental credentials. Using mobile apps and embracing other eco-friendly processes is an excellent way to draw in new eco-conscious customers.
5. Improve check-in times
You can use mobile apps to check-in guests and ensure that their rooms are ready on time. This will avoid queues at reception and ensure that you make the right first impression for your customers.
6. Make a name for your hotel as an innovator
Whilst app usage is becoming increasingly popular, it is still seen as a cutting-edge offering within the hotel sector. By adopting digital technologies now, you can set your business apart as an innovator and potentially attract customers from your competitors.
Get in touch with MYBOS today
If you’re interested in embracing digital technologies to boost brand visibility, improve operational efficiency and set yourself apart from competitors, get in touch with MYBOS today. One of our friendly staff will be more than happy to chat with you.